| Our Company |
| A Leading Customer Service Provider |
Lufthansa is one of the most successful airlines in the world - with more than 105.000 employees - in 150 nations - handling over 60 mio passengers every year.
The customer service centre in Cape Town, Lufthansa Global Telesales Pty Ltd., is a 100% subsidiary of Lufthansa Commercial Holding and was established in 1999. It was the first international customer service centre on South African soil.
Today we provide customer services in 5 different languages 24 hours a day for Lufthansa's 14 global markets incl. Germany, France, USA, South Africa, Israel and others.
Our success can be measured by our extra-ordinary growth - 300% in the past six years alone. With more than 400 qualified and trained staff we are always looking for new faces to join our dynamic team. |
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| One Day at Lufthansa |
Lufthansa makes more then 2 250 take-offs and landings
Lufthansa carries about 193,000 passengers and more than 5,200 tons of freight
Lufthansa answers about 27,400 phone calls
Lufthansa serves our customers with 1,170,000 meals
Lufthansa Technik services more than 1,000 aircrafts
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Life on Board (LOB)
